Consumer Information

(Law n.º144/2015, de 8 Setembro [Portugal])

We inform customers that CubikGest - Software is at disposal for any clarification or resolution of any problem related to the services provided at this property.

The European Union has created a website to support consumers to submit their claims on any dispute in which they are involved. Thus, the CubikGest - Software provides all the information so you can exercise your right to complain to an official body, third and impartial proceedings ( 'dispute resolution entity') which will help you solve the dispute in question.

So it was dissatisfied with the purchase of a good or service on our website, or the solution we presented to resolve the situation, you can access this official site and expose its defense.

It is reported also that as consumers, can, in case of dispute, recourse to an Alternative Dispute Resolution Entity Consumer disputes (ADR entity) indicated below:

Entity ADR: CNIACC - National Centre for Information and Consumer Disputes Arbitration

Address: Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
1099-032 Lisboa

Phone: (+351) 21 384 74 84

More information on Consumer website (Portugal)
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